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AI & Automation · AI Foundations
Practical, low-cost ways small business owners can use AI tools for writing, marketing, organising and customer service.
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Identify the tasks in your business where AI can save time and the ones where it should not be used.
Use AI to draft clear, polite messages for customers, then check and personalise them.
Draft honest product descriptions, social media posts and simple adverts with AI help.
Use AI to turn messy notes into tables and to understand basic calculations, while checking every figure.
Prepare clear answers to common questions and think carefully before using AI to reply to customers directly.
Choose a few tasks, set rules for safe use and review whether AI is really helping.
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